Privacy Policy

The Website at ("Website") is administered by ETEST and its affiliated companies (collectively, "ETEST"), relating to RapidPass Virginia program ("RPV"). We respect the privacy of such parties and the users of this Website. The use of this Website is subject to the Terms of Use provided.

What Types of Information Do We Collect?

ETEST collects personal information, voluntarily submitted by visitors to the Website, which enables us to respond to requests for information, to allow User Content from outside sources and to provide the latest news and offerings relating to RPV.

Our Website collects cookies for the correct operation of our Website. We use first-party cookies that allow for the reliable and correct operation of the Website. For example, a cookie enables our Website to see you as a single visitor as you move from one page to another and to enable a secure log-in to the Website. Other cookies protect against hackers submitting unauthorized data to our server using your account using techniques such as Cross Site Request Forgery techniques. ETEST also collects other anonymous information and device information to help us tailor the Website to visitor interests and concerns.

We also collect information directly when you voluntarily submit personal information or Content to us. We use third-party analytics tools to help us measure traffic and usage trends for the Website. These tools collect information sent by you or your device, including the web pages you visit, add-ons, and other information that assists us in identifying you or improving the Website. For example, our Website collects IP addresses and cookies as part of our use of Google Analytics. We use Google Analytics to allow us to count and understand how visitors navigate the Website. This information helps us to improve the functionality and usefulness of our Website. Google Analytics places various cookies in your browser to enable this functionality. To learn more about Google Analytics, please visit:

To provide the services and systems offered on the Website and for accounting purposes, we collect and keep a record of information from payment transactions. This data includes, but is not limited to, the following: (i) the User's name, address and e-email, (ii) the date and time of payment, (iii) the type of payment, (iv) the last 4 digits of the User's account number and (v) the vehicle's license plate.

Our Website also collects information related payment transactions through the services of our financial transaction processor, Chase Paymentech. A user making a payment using a credit/debit card or online check is required to provide certain financial data such as the user's name, account number, and billing address. Portions of this information may be transmitted to Chase Paymentech for the purpose of processing the transaction. During the course of providing processing services, Chase Paymentech may disclose such financial data to banks, processors, credit and debit-card organizations and associations, and other financial institutions that are involved in the course of effecting the transaction represented by the financial data.

While ETEST strives to protect the confidentiality of all information transmitted by visitors to our Website, no transmission of data is completely secure and therefore these submissions are at the User's risk. By using Website, you agree that any content you share or provide ("User Content") such as tweets, comments, photos, videos and applications, and any related profile or contact information that you provide, will be available to the general public. As described in the Terms of Use, ETEST is not responsible for the actions of any third party users of the Website.

How Do We Use This Information?

All User Content may be preserved indefinitely and may be used at any time and in any way necessary to improve the functioning of the Website, respond to complaints, prevent security breaches or delete or limit access to such User Content, as further described in the Terms of Use. We may share certain User Content gathered directly through the Website – such your name, email or address – with RPV companies, their employees and our business partners and affiliates under appropriate circumstances. ETEST does not control the content or privacy practices of third-party service providers or websites, and is not responsible for the use of your information by such parties.

How Do We Protect Your Information?

ETEST places the utmost importance on responsible and secure handling of your personal data in accordance with applicable laws. Most personally identifiable information – such as your account information – is accessible only by us and our transaction processors. Other information or Content that you provide to the Website may be available to third parties. We use commercially reasonable measures to protect the Website and User Content from illegal or unauthorized conduct or security breaches. ETEST shall not be liable under any circumstances for damages resulting from use of information collected from visitors to the Website or from third parties gaining unauthorized access. ETEST cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed. If you have a question about the information we hold, please contact us.

In other circumstances, ETEST may be required to share your personal information such as: (i) requests from the Commonwealth of Virginia or its municipalities or governmental authorities, (ii) in response to subpoenas, court orders or legal process, or if we need such information to establish or exercise our legal rights or defend against legal claims, (iii) when we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law, and If we believe it is necessary to restrict or inhibit any user from using any of our Websites, programs or other services, including, without limitation, by means of "hacking" or any illegal or unethical behavior.

When you move from our Website to another Website or application, our Privacy Policy does not apply to those third-party Websites or applications. The use of your information, comments and interactions on any third-party Website are governed by that third party's own rules and policies. ETEST is not responsible for the actions of third parties that you authorize to access your information.

Consent to Use and Changes

By using and the information and services on this Website, you consent to the collection and use of your information as described in this Privacy Policy and agree to all of the Terms of Use. We reserve the right to change this Privacy Policy from time to time by updating this page to reflect our current practices. All such changes or additions to this Privacy Policy shall be binding on you as of the date they are posted.